Eldermafill Shipping Policy

Last updated: October 18, 2026

Thank you for visiting and shopping at eldermafill.com. This Shipping Policy explains how Eldermafill processes and ships orders.

Business address:
NTY Distribution Inc.
7950 NW 53rd Street, Suite 337
Miami, FL 33166
United States

1. Domestic Shipping Policy

Order Processing Time

Orders are generally processed within 2–5 business days. Processing times may vary depending on product availability and order volume.

Orders are not processed for shipment on weekends or holidays. During periods of high order volume, processing and shipping may take additional time.

If there is a significant delay affecting your order, we will contact you by email or telephone using the contact information provided at checkout.

Shipping Rates and Delivery Estimates

Standard domestic shipping is free for orders shipped within the United States, unless otherwise stated at checkout.

Expedited or special shipping services may incur additional charges. Any applicable charges will be displayed or communicated before the order is shipped.

Estimated domestic delivery time is generally 5–7 business days after shipment. These are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier, weather, and other circumstances beyond our control.

Shipping Destinations

We ship to eligible addresses within the United States. Availability of shipping to U.S. territories, P.O. boxes, military addresses, and other special destinations may depend on the carrier and the products ordered. Please confirm availability at checkout or contact us before placing your order.

2. International Shipping Policy

International shipping may be available to selected destinations. Availability, shipping rates, and delivery times depend on the destination country, package weight, product restrictions, and carrier services.

Order Processing Time

International orders are generally processed within 2–3 business days, subject to product availability and order volume. Orders are not processed for shipment on weekends or holidays.

High order volume or other operational circumstances may cause delays. If there is a significant delay, we will contact you using the information provided with your order.

Shipping Rates and Delivery Estimates

International shipping charges vary by destination, package weight, and shipping method. Applicable shipping charges will be displayed at checkout where available or communicated before shipment.

International orders are generally shipped within approximately 1–7 business days after processing, depending on the selected shipping method and destination. Delivery may take up to approximately 14 days or longer when customs clearance, carrier delays, or other circumstances affect transit.

International delivery estimates are not guaranteed.

3. Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number, when tracking is available.

Please allow time for the carrier's tracking system to update after the shipment confirmation is sent.

4. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, tariffs, brokerage charges, or other fees imposed by the destination country.

Unless expressly stated otherwise at checkout or required by applicable law, these charges are the customer's responsibility. Customs procedures and fees may affect delivery times.

Customers are responsible for ensuring that products may lawfully be imported into their destination country.

5. Damaged, Missing, or Incorrect Shipments

If your order arrives damaged, contains an incorrect item, or appears to be missing, please contact us promptly at info@eldermafill.com with your order number and a description of the issue. Photographs of the product, packaging, and shipping label may be requested.

Please retain the original packaging and damaged items while the issue is being reviewed.

We will investigate and work with the carrier where appropriate to determine the next steps. Nothing in this policy limits any rights or remedies available to you under applicable law.

6. Returns and Refunds

For information about return eligibility, return procedures, and refunds, please review our separate Return and Refund Policy available on eldermafill.com.

7. Contact Information

For questions about shipping or an existing order, please contact:

Eldermafill Customer Service
Email: info@eldermafill.com

Business address:
NTY Distribution Inc.
7950 NW 53rd Street, Suite 337
Miami, FL 33166
United States

Website: https://eldermafill.com